ALL SALES, QUOTATIONS, ORDER CONFIRMATIONS, PURCHASE ORDERS, AND SERVICES PROVIDED BY APEX LAMINATES LIMITED LLC (“APEX LAMINATES”) ARE SUBJECT TO THE FOLLOWING TERMS AND CONDITIONS.
Past-due balances are subject to a finance charge of 1.5% per month (18% annually) or the maximum amount permitted by law, whichever is less.
A $25 fee may be charged for each returned or NSF payment, in addition to any other amounts due.
Customer is responsible for reasonable collection costs, including attorney fees and court costs, where permitted by law.
Unless otherwise agreed in writing, all tooling, setups, screens, templates, production files, transfer materials, fixtures, and other production aids created or obtained by Apex Laminates remain the property of Apex Laminates or its suppliers, even when the customer has paid a setup or tooling charge.
Such items will not be released, shipped, or electronically transferred to the customer unless specifically agreed to in writing.
Apex Laminates will generally maintain customer-specific tooling and production materials for one year from their last use. After that period, replacement tooling or setup charges may apply.
Prepaid transfer sheets and similar customer-specific production materials are not guaranteed beyond one year and may be discarded if expired, damaged, obsolete, or unusable.
The final Order Confirmation approved by the customer is the controlling “Source of Truth” for the order and supersedes prior emails, phone conversations, purchase orders, tech packs, artwork notes, samples, and other instructions to the extent they conflict.
Only specifications expressly listed or incorporated into the approved Order Confirmation will be manufactured.
Customer is responsible for reviewing all specifications before approval, including dimensions, shapes, construction, materials, colors, graphics, printing methods, packaging, labeling, shipping instructions, and quantities.
Approval may be provided electronically, including by replying “APPROVED.”
Production turnaround does not begin until Apex Laminates receives the required approval and any required deposit, materials, artwork, or other information.
Changes requested after approval are subject to acceptance by Apex Laminates and may result in:
Production delays
Additional setup or material charges
Additional freight charges
Revised pricing
A revised production schedule
Change orders include, but are not limited to, product specifications, artwork, stickers, inserts, packaging, quantities, shipping addresses, and split shipments.
Claims for shortages, manufacturing errors, or visibly defective merchandise must be submitted in writing within five (5) business days after receipt.
Claims must include sufficient documentation, photographs, quantities affected, and other information reasonably requested by Apex Laminates.
Failure to report a claim within this period may constitute acceptance of the goods.
Damage occurring during transportation must be reported promptly so that a freight claim can be pursued with the carrier.
Unless otherwise stated in writing, shipments are made EXW / Ex Works from the applicable Apex Laminates facility or shipping point.
Risk of loss transfers to the customer when the goods are tendered to the carrier.
When Apex Laminates arranges freight on the customer’s behalf, it does so as a convenience. Freight charges, accessorial fees, address-correction fees, redelivery charges, storage fees, liftgate charges, residential-delivery charges, customs charges, and other carrier-imposed costs remain the customer’s responsibility unless otherwise agreed in writing.
Carrier liability or insurance may be less than the full value of the shipment. Additional cargo insurance is the customer’s responsibility unless specifically purchased and confirmed in writing.
Custom-manufactured goods may not be returned without prior written authorization from Apex Laminates.
No return, credit, or replacement will be issued for merchandise returned without authorization.
Approved returns must be made according to Apex Laminates’ instructions. No claim will be considered more than 30 days after receipt unless otherwise required by law.
Apex Laminates warrants that products will materially conform to the specifications contained in the approved Order Confirmation and will be of commercially acceptable quality when shipped.
Except as expressly stated herein, Apex Laminates makes no other warranty, express or implied, including warranties of merchantability or fitness for a particular purpose, to the extent permitted by law.
Natural variations in wood grain, veneer color, dyed veneer, stain, printing, finishing, dimensions, moisture content, and other characteristics inherent to wood products and custom manufacturing are not considered defects when within reasonable manufacturing tolerances.
To the maximum extent permitted by law, Apex Laminates’ total liability arising out of or relating to any order shall not exceed the total amount paid or payable by the customer for that order.
In no event shall Apex Laminates be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost sales, lost production, business interruption, or loss of goodwill, even if Apex Laminates has been advised of the possibility of such damages.
Any merchandise claimed to be defective may, at Apex Laminates’ option, be required to be returned or made available for inspection before any credit, replacement, or other remedy is issued.
Apex Laminates is not responsible for delays or failure to perform caused by events beyond its reasonable control, including fire, flood, natural disaster, utility interruption, equipment failure, labor disruption, transportation delays, customs or border delays, government action, supply shortages, inability to obtain raw materials, war, civil disturbance, epidemic, or similar events.
Production and delivery schedules will be extended as reasonably necessary during such events.
Custom orders may be cancelled only with Apex Laminates’ written approval.
Once Apex Laminates has incurred costs related to an order, the customer is responsible for all completed work, materials purchased, tooling, setups, printing, transfers, outsourced services, non-cancellable commitments, and other reasonable expenses incurred before cancellation.
Deposits may be non-refundable to the extent required to cover these costs.
Customers requesting credit terms authorize Apex Laminates to make reasonable inquiries concerning the customer’s creditworthiness, including contacting trade references, financial institutions, and credit-reporting agencies where legally permitted.
Apex Laminates’ liability for inaccurate credit reporting shall be limited to correcting information determined to be inaccurate, to the extent permitted by law.
Customer authorizes Apex Laminates to accept orders and approvals through purchase orders, email, electronic systems, telephone communications, and other customary business communications.
Orders placed or approved by a person reasonably believed to be acting on the customer’s behalf will be considered authorized by the customer.
Customer represents and warrants that it owns, licenses, or otherwise has the legal right to use all artwork, graphics, logos, trademarks, trade dress, copyrighted materials, designs, photographs, and other intellectual property submitted to Apex Laminates.
Apex Laminates may rely on this representation without independently investigating ownership.
Customer is solely responsible for obtaining any licenses, permissions, or approvals necessary for reproduction.
Apex Laminates reserves the right to refuse production of any artwork or product it reasonably believes may violate applicable law or third-party rights.
Customer agrees to defend, indemnify, and hold harmless Apex Laminates and its affiliates, employees, suppliers, and contractors from claims, damages, liabilities, judgments, costs, and reasonable attorney fees arising from:
Artwork, trademarks, copyrights, trade dress, or other intellectual property supplied or approved by the customer;
Customer-provided specifications or designs;
Unauthorized use or resale of products;
Claims arising from representations or warranties made by the customer to third parties that were not authorized by Apex Laminates.
If customer fails to pay amounts when due, Apex Laminates may, without waiving any other rights:
Suspend production;
Delay or withhold shipments;
Revoke credit terms and require advance payment;
Apply deposits or credits to outstanding balances;
Charge reasonable storage fees;
Dispose of, scrap, or resell abandoned or unpaid custom merchandise where legally permitted; and
Recover reasonable collection costs and attorney fees.
Suspension caused by non-payment may affect the production schedule and delivery date.
Any customer-owned inventory, inserts, packaging, stickers, components, or other materials stored by Apex Laminates are held at the customer’s risk unless otherwise agreed in writing.
Apex Laminates is not responsible for normal deterioration, aging, obsolescence, color change, adhesive failure, loss caused by events beyond its reasonable control, or materials that become unusable over time.
Storage fees may apply to inventory held beyond a reasonable period.
These Terms & Conditions, together with Apex Laminates’ final Order Confirmation and any written agreement signed by Apex Laminates, constitute the governing terms of the transaction.
Any conflicting or additional terms contained in the customer’s purchase order, vendor portal, acknowledgment, or other document are rejected unless specifically accepted in writing by an authorized representative of Apex Laminates.
If any provision of these Terms & Conditions is found unenforceable, the remaining provisions will remain in full force and effect.
These Terms & Conditions and all transactions with Apex Laminates are governed by the laws of the State of Nevada, without regard to conflict-of-law principles.
Any action relating to collection of unpaid amounts may be brought in a court of competent jurisdiction in Clark County, Nevada, and customer consents to jurisdiction and venue there.
Except for collection matters, requests for injunctive relief, or matters otherwise excluded by law, disputes shall be resolved through binding arbitration in Clark County, Nevada, before a mutually acceptable arbitration provider.
TO THE EXTENT PERMITTED BY LAW, EACH PARTY WAIVES THE RIGHT TO A TRIAL BY JURY.
The prevailing party in an action to enforce payment obligations or these Terms & Conditions may recover reasonable attorney fees and costs where permitted by law.
By placing an order, paying a deposit or invoice, approving an Order Confirmation, accepting merchandise, or otherwise authorizing Apex Laminates to begin work, customer acknowledges and agrees to these Terms & Conditions.
The person approving an order represents that they are authorized to bind the customer.
APEX LAMINATES LIMITED LLC
Las Vegas, Nevada, USA
© 2026 Apex Laminates Limited LLC. All rights reserved.